DOOGEE X5 Pro

Dual sim problem

Hi,

* Great phone but recently one of my carriers switched off 2g and now, although using the same sim card i cannot get service on 3g or 4g.

* My service provider says same sim card can be used 2, 3 and 4g .. ie does not need to be changed.

* Gearbest acnd mnufacturer cant help me.

* Any suggestions please

 


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